Community engagement and consultation

Listen to the communities you affect, and keep them informed as plans take shape.

Why it matters

Communities support what they understand, and resist what's done to them.

Projects stall when communities feel unheard. We help you listen early, explain clearly and show how feedback shaped the outcome.

1

Consultation as a box to tick

People can tell when feedback won't change anything.

2

Opposition appears late

Concerns surface at approval stage, when they're hardest to address.

3

Mixed messages

Different people from your organisation tell the community different things.

How we do it

Listen early. Explain clearly. Close the loop.

01Where we start

Map

Identify the communities and groups affected, and what matters to them.

02

Listen

Surveys, sessions and conversations to understand concerns.

03

Inform

Clear updates that explain plans and how feedback was used.

04

Report

Show what you heard and what changed as a result.

What you get

Communities that feel heard.

  • A community and stakeholder map
  • A consultation and engagement plan
  • Plain-language updates and materials
  • A consultation report showing what you heard and did

Especially useful for

Infrastructure and propertyHealth servicesGovernment programsSite changesNot-for-profits

Related services

Often paired with

Free consultation

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What to bring

  • Your website and a recent staff or investor update
  • What you most want to be known for
  • Where you feel the message isn't landing